You’re fading out…
Fading sound the last thing you want when you're so dependent on hearing devices to keep you in touch with your family, work and friends.
Let’s take a quick look at some of the causes:
If the battery is low it will still turn on for a few seconds or moments and then fade out. Sometimes batteries are ‘duds’. The easy answer is to try a new battery.
The battery terminals maybe dirty. If you don't feel confident to clean them, ask someone who has a practical skill set. All you need is a clean tissue or a piece of clean, soft paper (not shiny paper), and gently wipe across the terminals.
Perhaps it seems quiet because all your family have a laryngitis - I can recommend cough drops.
If the antenna inside is loose, it will receive intermittently. It may cut out for no obvious reason, and then the sound comes back again. Or the sound may return if you fiddle with it. A loose battery cover can also cause this effect. You’ll need to send the device away for repair.
Lastly it could be dirt, sweat, wax, and just general wear and tear. Ask for your provider to clean it every 6 to 12 months. It only takes a few minutes, and they should be able to do it on the spot.
Remember like any machine it needs TLC and a service from time to time - particularly while still under warranty so you get maximum benefits and a long life from it.